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Purchased from Webcerus Website: Webcerus offers 10 day and 30-day free trial versions of its identity safe, client & server software so customers have adequate opportunity to assess the value of the products prior to making a purchase and obtaining a licensed serial number. Therefore, Webcerus' policy is to not accept returns on products purchased directly from Webcerus' website once a serial number has been issued. Purchased from Wholesalers and Retailers: Retail products purchased from an external wholesale or retail distributors are subject to the return policies of that distributor. Bundled Software: Webcerus does not accept returns on products obtained as part of a bundle with other computer equipment, software or services distributed by another company as part of a software compilation Services: Webcerus does not accept returns on its services - technical support contracts, professional services, and product customizations - that are sold to customers under contract. Additional Inquiries: To obtain further information, please contact Customer Support. |