Maxiworks
Frequently Asked Questions:
1. Why do I need to change my current email program?
2. We have MS Exchange Server, can we still use it or will
it become redundant?
3.
If we use Maxiworks with MS Exchange Server how can we back
up email?
4.
How do we know that the system is as secure as you say it
is?
5.
What data backup options are available?
6.
What identity management options does the software offer?
7.
What identity protection options are available?
8.
Can we share diary appointments, view other user diaries
and allow others access to our diaries?
9.
How does Maxiworks network setup differ from competitors?
10.
How do users access data from a Maxiworks Server if all
the databases are encrypted?
11.
Can data be accessed remotely?
12.
What security does Maxiworks offer for wireless connections?
13.
How complex or difficult is the software to use?
14.
Why is Maxiworks SPAM solution superior to other solutions
in the market?
15.
Can Maxiworks help prevent my computer from virus infection?
16.
Do I have to pay a license fee each year for Maxiworks software?
17.
Is support and help desk services provided by Maxiworks?
18.
Does Maxiworks software operate with Active Directory?
19.
Are Maxiworks software updates free and how often will they
become available?
20.
Does Maxiworks software require a Patch Management schedule?
21.
What IT staff resources are required to maintain and administer
a Maxiworks network?
22.
What is involved in deploying the biometrics and smartcard
access methods
23.
How does Maxiworks’ Biometrics and Smartcard solutions differ
from the competition?
24.
How safe is the Biometric and or Smartcard data stored on
the bio/smartcard’s IC chip – do I place myself or my company
at risk if I loose the smartcard?
25.
If a desktop/laptop computer is lost or stolen can the data
be access or the security be compromised?
26.
What is the minimal computer configuration necessary to
run Maxiworks?
27.
Does the software contain vulnerabilities?
28.
How easy is the transition to Maxiworks software?
29.
How much extra work is involved to implement and manage
my own security infrastructure?
30.
How transparent is the use of certificates and security
keys for the user?
31.
Where are the Maxiworks Public and Private Keys stored?
32.
How do I import my current settings (i.e. address book,
messages, diary, tasks, etc.) into Maxiworks?
33.
How does Maxiworks work with my existing Anti-virus, Anti-Spam,
Anti-Spyware, Firewall software?
34.
Can I encrypt entire folders or must I encrypt one file
at a time?
35.
How do I access my email remotely?
36.
Can I install the Maxiworks desktop application on all desktops
PC/machines from a central location or must I install individually
on each machine?
37.
How do I administer an internal security infrastructure?
Includes...How do I make, manage, control and distribute
keys?
38.
With Maxiworks software, what happens when an employee is
terminated?>
1.
Why should I need to change my current email program?
A
-
Current email programs are limited in functionality and
do not deliver you complete control and management of the
email download process. By using Maxiworks, you will improve
your performance, work more efficiently and eliminate many
of the email issues and associated threats you face each
day. This is demonstrated in the mail server preview and
filtering, that allows the user to preview messages while
still on the server, before and without downloading the
mail to their local machine. In addition, Maxiworks contains
better messaging capabilities that include voice and text
option, which can be used individually or together as part
of the same message.
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2.
We have MS Exchange Server, can we still use it or will
it become redundant?
A
-
Yes Maxiworks will operate with your existing MS Exchange
Server for email-only. Through Maxiworks’ diary, resource
management and global addressing capabilities, all of your
diary and address book sharing will be accomplished using
the Maxiworks Server.
Switching to Maxiworks for diary & address sharing will
provide your organization with several important benefits.
For example, better staff and resource management, user
data and application access rights with complete security.
Plus there is the authorized access via the internet from
anywhere anytime allowing excellent remote access solutions.
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3.
If we use Maxiworks with MS Exchange Server how can we back
up email?
A
-
Backing up you email messages on MS Exchange Server is not
impacted by Maxiworks. If you have MS Exchange Server, you
can select within the options of Exchange Server the ability
to backup all email received. This provides the ‘must retain
all messages sent and received’ practice required to be
compliant with email storage and verification.
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4.
How do we know that the system is as secure as you say it
is?
A
-
All Maxiworks software is based on specific user identity
to access the software. The software can not be opened by
just anyone like other conventional software applications.
Maxiworks is a multi-user application and all individual
user identities are established and controlled by an Administrator.
Additional Administrator tools and controls include time-set
shutdown due to user inactivity, smartcard, biometric and
PIN authentication, as well as application monitoring to
disable any unwanted software installs for executing on
a particular machine.
Furthermore
Maxiworks security is a complete end-to-end solution for
data, application and user security. Throughout the design,
all aspects of access are managed at the very least by passphrase
encryption. The passphrase encryption protects the data
at the server as well as when the data is in transit and
again after it is received. The passphrase that protects
the server database is not known to the user, but provided
as part of the administrators set up for that user. All
Maxiworks applications are certificate certified to the
system therefore eliminating the chances of any other application
'spoofing' a Maxiworks software product identity.
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5.
What data backup options are available?
A
- At the Administrator level, all data that forms part of
Maxiworks can be backed up with a single mouse click. Maxiworks
contains its own back up system, which will back up the
entire data set. This includes all user profiles, e-mail
settings, account details, e-mail messages & attachments,
filters, templates, and the Organizer’s appointments, tasks
and planners. Additionally, all address book contact details,
Vault keys and passphrases, web browser favorites and Note
pad/Desktop Stickers are also backed up. These same options
are available to the user when operating in a stand-alone
mode.
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6.
What identity management options does the software offer?
A
- Maxiworks
has an integrated User or Multi User ID / Passphrase (PS)/
Pin (PIN) / Smartcard (SC)/ Biometric (BIO) identity management
system. The system has a default setting of User ID and
PS. The Administrator can then choose to update individual
user access to any of the other methods available (SC or
BIO) – individually or in any combination.
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7.
What identity protection options are available?
A
- Maxiworks
incorporates an anti-key logging system that protects each
and every key stroke you type. We extent this protection
to include all non-Maxiworks software programs installed
on the PC. With Maxiworks anti-key logging, you get 100%
protection against key loggers and data snifters. It will
protect for example, user names and passphrases, online
banking log-in details, credit card numbers used in online
transactions and any data that is entered.
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8.
Can we share diary appointments, view other user diaries
and allow others access to our diaries?
A
- Yes.
Maxiworks comes complete with its own Personal Information
Manager (PIM) that includes diary, calendar, task-pad and
multiple yearly planners. Diary events can be shared throughout
your network (Maxiworks Diary Server software required).
For example, managers can view employee diaries and personal
assistants can edit and make appointments for managers.
In network mode, managing resources can also be achieved.
Resources can be defined as people or items. Examples include
board/meeting rooms, laboratories – or just about anything
that needs to be managed.
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9.
How does Maxiworks network setup differ from competitors?
A
- First
and foremost Maxiworks provides a complete and comprehensive
Data Rights Management capability as well as operates without
central dependencies. Users can access only resources and
data they are authorized to. User’s can choose to store
the data on their local machine only if authorized. Consequently,
users can operate without the need of being connected to
a central server. This reduces bandwidth stress as well
as costs associated with lost productivity and user distraction,
while maintaining a secure environment for the data.
Each Maxiworks Server, when a connection is established,
requires a communications (Comms) passphrase that is used
to encrypt the data communications between the desktop application
and the Maxiworks Server application. It also requires
an Administrators passphrase that allows the user the ability
to gain access to the Maxiworks Server application. Although
neither of these two passphrases is known by the user, each
user must have them in order to access the data. All passphrases,
including the administrator’s, can be exported to a Maxiworks
Vault file where it is stored in a secure environment. Furthermore
Maxiworks offers the ability to have multiple server databases
within a single server. Each of these databases has user
access rights options that controls which databases, if
any, can be accessed by which, if any, users.
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10.
How do users access data from a Maxiworks Server if all
the databases are encrypted?
A
- When
each user is setup, the administrator must provide both
a communications (Comms) and Administrator (Admin) passphrase,
which are required to access the Maxiworks Server. Only
users authorized by the Administrator will gain access to
the network and Maxiworks Server – though it does not mean
that they have access to the all the data. When a user makes
a request to connect to the Maxiworks Server, in the back
ground the Maxiworks Server is going to verify the user
by checking if they contain the correct Comms and Admin
passphrases. Provided that these are correct, the user will
be able to access data based on the rights authorized for
that particular user. This process is completely transparent
to the user. (For further explanation, see answers to question
“How does Maxiworks network setup differ from competitors?”
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11.
Can data be accessed remotely?
A
- Yes.
Data can be securely accessed remotely, anytime and anywhere,
a major premise behind Maxiworks. There is no need for a
dedicated line or fixed connection. Maxiworks users only
require a standard normal Internet connection and possess
valid passphrases, any other login Authentication options
established by the Administrator, and possess the proper
access rights. This makes Maxiworks an obvious solution
for agents or representatives on the road, traveling business
consultants, telecommuter, work from home employees, business
partners, customers and vendors.
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12.
What security does Maxiworks offer for wireless connections?
A
- Total
security can be achieved across a wireless network using
Maxiworks. By its nature, all data and network traffic between
Maxiworks Servers and Maxiworks desktop users is encrypted.
The connection type, whether wired or wireless, does not
interfere or change the performance or security options
available to the user. Because Maxiworks was developed to
protect and secure data over the Internet, wireless is just
another method of delivery – the strength of the Maxiworks
security is neither affected nor compromised.
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13.
How complex or difficult is the software to use?
A
- You
will be amazed at how easy it is to use Maxiworks. Maxiworks
software is designed to provide, directly at your fingertips,
the essential functions and services necessary to maintain
the highest levels of productivity. There are no extra toolbars
or excessive buttons that add complexity, just the critical
applications users need to perform at optimum levels. All
applications are familiar in look and feel, with easy navigation
and simple one-click operation. Users will be able to begin
using Maxiworks software in just a few minutes. All they
need to do is click the icons that correspond to their needs,
and the system does the rest for them.
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14.
Why is Maxiworks SPAM solution superior to other solutions
in the market?
A
- Maxiworks
Anti-SPAM solutions are superior to other solutions because
of the following:
a) Using
Mail Server Preview – This is not to be confused
with the “preview” pane included in most email clients.
First, the Mail Server Preview allows users the ability
to actually preview the list of pending email message while
they still reside on the mail server. This powerful feature
permits the user to actively select which email is being
downloaded to their inbox. It will quickly become obvious
which email is SPAM. Second, the user can further elect
to safely preview the message contents and attachment types,
once again while the message remains on the server and prior
to any download to their desktop.
b) Exchanging your Digital ID
– Like Yahoo, with its domain keys, and AOL's “Sender Permitted
Form” (SPF), Maxiworks offers you your very own Digital
IDs. A Digital ID is also referred to as a Digital Certificate,
which you can send to the specific people that you only
want to receive email from. Maxiworks refers to this as
your “Trusted Senders.” Once a Trusted Sender has
your Digital ID, each time you receive an email message
from that particular sender, Maxiworks will automatically
identify these emails and process them accord to messaging
rules set up by the user (message filters). All other email,
including messages from people that may not yet have your
Digital ID, can still be viewed before downloading to your
inbox. The difference with Maxiworks is it operates on the
global standard of Digital Certificate/Digital ID, so any
program that supports x509 compliant Digital Certificates
is compatible.
c) Aggressive email filtering
– Maxiworks offers users the ability to set incoming email
message filters (or message rules) based on message subject
(i.e., subject contains), message type, senders name, senders
domain, and Digital Certificate options. For example, message
filters can be set to automatically delete mail from know
offenders, or download messages from particular senders
and place them in specific pre-defined email message folders.
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15.
Can Maxiworks help prevent my computer from virus infection?
A
- Maxiworks
provides users with additional capabilities to help prevent
virus infection. However, Maxiworks should not be considered
an anti-virus solution. Maxiworks protects a PC from email
borne viruses by providing several critical levels of defense
at key points in the email process. First, it allows
users to see the header/ senders details, and read the contents
of the e-mail message before electing to download it to
their PC. Secondly, besides identifying e-mails with
attachments, it also displays the attachment size, name
and type. Attachments are, of course a primary source that
most virus authors use to deliver their viruses. Thirdly,
to have control over external references, (i.e., active
x, video, image and music files,) another popular means
for delivering a virus to a PC without the user knowing.
Finally, in the event a user downloads a virus-infected
e-mail to their PC, Maxiworks secures the user's address
book data, thwarting a virus' attempt to replicate and spread.
In other words – the virus will be stopped dead in its tracks!
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16.
Do I have to pay a license fee each year for Maxiworks software?
A
- There
is no annual license fee associated with using Maxiworks
software. Maxiworks does not have a software assurance pricing
model, in that we charge our customers each year for new
software products we may or may-not release. When you purchase
Maxiworks software you only pay once. Hot fixes, and product
updates are provided free of charge. Only new versions and
product upgrades are offered as purchased options.
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17.
Is support and help desk services provided by Maxiworks?
A
- For
business customers, Maxiworks provides the option to purchase
an Ongoing Maintenance Agreement (OMA), which is charged
annually as a percentage of total software cost. This entitles
the customer to have direct telephone support with the company
and, in some cases depending on the customer requirements,
may include specific on-site support. Normal support, without
an OMA, Maxiworks and it’s agents provide help desk services
via direct email contact. Nonetheless, many support and
help desk issues can be resolved by accessing the dedicated
Maxiworks.net website.
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18.
Does Maxiworks software operate with Active Directory?
A
- Yes, Maxiworks software can operate with active directory.
In this situation, the administrator can elect to have the
user access and open the Maxiworks software based on the
windows log contained in Active Directory. Likewise the
administrator can elect to have the user log in to the application
after the Active Directory log in is performed. Offering
this unified integration allows administrators to deploy
Maxiworks without any change to existing Active Directory
settings.
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19.
Are Maxiworks software updates free and how often will they
become available?
A
- Maxiworks
is constantly improving the application and adding new features
and capabilities. Updates will fall into one of three
categories. If an update contains only hot fixes, it will
be provided free of charge and available as soon as it has
been thoroughly tested by Maxiworks. If the update
contains marginal enhancements, which are continually being
done to the software, these will be provided at no cost
to customers with Ongoing Maintenance Agreements and may
be provided free of charge to other users at the sole discretion
of Maxiworks. It is anticipated that these types of
updates will occur on average every two months. The
third type of update, containing major modifications, improvements
and enhancements to the application, will not be provided
free of charge. Such major software releases will
be significant enough that they will be classified as a
Major New Release and will be priced accordingly.
Although Maxiworks is continually developing and striving
to vastly improve the functionality and capabilities of
the application, there is no set time table for these major
releases.
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20.
Does Maxiworks software require a Patch Management schedule?
A
- Unlike
competitive software, because the software was originally
designed using solid code foundation with no vulnerabilities,
Maxiworks does not have a Patch Management schedule. Patch
management came as a result of and is usually required for
software where either a security or application breach has
been identified. Breaches, which if left un-patched
could cause the system to crash or be compromised. Consequently,
patches were developed as a quick fix to problems identified
with the promise that the next version will not have the
same associated risks. Although this promise has yet
to be realized, Patch Management has now become an everyday
part of most administrators’ lives. Because Maxiworks is
a totally secure application with no vulnerabilities, you
will never need a Patch Management schedule. It should be
pointed out that Patch Management is provided for Outlook,
Internet Explorer, Word, etc., but mostly for operating
system flaws and/or weaknesses in protecting your data.
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21.
What IT staff resources are required to maintain and administer
a Maxiworks network?
A
- Depending
on the size of the company, on average, a typical set up
of 25 users can be administered after initial set up by
one part time administrator This includes remote access
and branch offices. All Maxiworks network server management
and maintenance can be administered remotely, saving administration
time and allow for better operational performance.
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22.
What is involved in deploying the biometrics and smartcard
access methods
A
- Deploying
smartcard and biometric (Bio) access methods with Maxiworks
requires minimal administrator involvement. This is in line
with the goal of one person administrator management. To
establish the Bio/smartcard access methods requires the
use of an independent or integrated Bio/smartcard reader
installed on the Maxiworks Desktop or Maxiworks Server.
A unique aspect of Maxiworks is the option to have either
or both client user access and administrator server access
driven by Bio/smartcard security. The Bio/smartcard reader
is connected to the Maxiworks desktop or Maxiworks
Server via a USB port. First, connect the reader, and then
do an operating system (OS) “shut down restart.” Upon restart,
the Windows OS will then recognize the Bio/smartcard reader
and the Maxiworks software will automatically configure
itself to allow immediate operation when Bio/smartcard access
methods are selected.
Once installed on the Maxiworks Desktop or Maxiworks Server,
the administrator can define the desired access method,
selecting from the following options:
- Bio/smartcard/PIN
- Bio/smartcard/Passphrase
- Smartcard
only
- User
name/passphrase
- Bio/passphrase
and smartcard default
Maxiworks
Bio/smartcard comes complete with its own issuing software
platform for establishing your company details and that
of your individual user to the smartcard. The software comes
complete with its own user name passphrase access method,
so that only authorized persons can access the software
to issue smartcards.
To issue a smartcard is vary simple. First, open the
issuing platform (user name and passphrase required). Second,
insert a new smartcard into the Bio/smartcard reader installed
on that particular Desktop or Maxiworks Server.
Third, enter the details required within the user profile
set up. Forth, if the biometric option is selected, capture
and record the user’s fingerprint by placing it on the biometric
section of the Bio/smartcard reader. Maxiworks software
will confirm that it has captured the fingerprint. Fifth,
enter the last details and click ‘complete’ – this includes
PIN and backup. Lastly, remove the smartcard from the Bio/smartcard
reader and your biometric smartcard access is complete.
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23.
How does Maxiworks’ Biometrics and Smartcard solutions differ
from the competition?
A
- Although
it depends on the specific implementation, Maxiworks operates
in similar ways to other biometric and smartcard solutions.
Nevertheless, one important distinction is that Maxiworks’
biometric and smartcard solutions are 100% failsafe with
in-built security and anti fraud measures. The Maxiworks
biometric and smartcard solution has been developed and
designed to carry the ultimate in security, offering a three
factor verification standard that includes:
- Something you know - your PIN/Passphrase
- Something you have - your smartcard
- Something on you - your fingerprint
One major
key difference with Maxiworks biometrics solution is the
user’s finger print is stored on the smartcard – and only
the smart card. Using this method of storage places a 100%
guarantee that the user is one in the same. Most biometric
systems rely on a central storage system where the data
is maintained. Although this is a workable solution, the
issue is what protection exists to safeguard the biometric
readings that are stored on this central system?) To protect
against fraud each smartcard will only allow 8 attempts
to get the data correct. After this the card will no longer
operate. Each smartcard utilizes the ACOS1 Chip which provides
up to 8kb of data storage compared to most cards which are
at 1 to maybe 4 kb.
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24.
How safe is the Biometric and or Smartcard data stored on
the bio/smartcard’s IC chip – do I place myself or my company
at risk if I loose the smartcard?
A
- If a Bio/smartcard is lost or stolen, there is no risk
or concern because the data contained on the IC chip is
absolutely secure. As the data to each section of
the chip is entered and verified by the card authority (administrator
or same), subsequent to saving the data, the electrical
circuit that interfaces to that section of the card is broken.
By breaking the circuit, it renders it impossible for any
process to modify or retrieve the data. The data can
only be read and verified by the bio/smartcard reader, using
the correct fingerprint and PIN/passphrase. The Bio/smartcard
also contains additional security. It will only allow the
user 8 attempts to successfully enter the correct login
details and biometric fingerprint before the card ceases
to operate. Once the card suspends operation it is
rendered useless and can no longer be used, and a new Bio/smartcard
must be issued for that user.
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25.
If a desktop/laptop computer is lost or stolen can the data
be access or the security be compromised?
A
-
If a computer with Maxiworks installed were lost or stolen,
the data can not be accessed. To access the data the non-authorized
individual would need the correct user name and passphrase
key before they would be able to gain access to the application
and data. The data stored on the machine is not accessible
through or by any other means. This includes copying a file
to attempt access on another machine. To open a copied data
file, the thief would not only require the user name and
passphrase of the individual, but also the Local Administration
Service (LAS) data key from the original machine, for which
he would also need to have the administrators name and passphrase
key.
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26.
What is the minimal computer configuration necessary to
run Maxiworks?
A
-
For Maxiworks Desktop to run properly, the minimal configuration
requires - Windows 2000/XP (SP 1 & 2), 256 MB RAM (512
preferred), 10 MB space on hard disk, speakers, sound card
and Internet connection.
A
- For Maxiworks Servers to run properly, the minimal configuration
requires – Basic with PC used as Server - Windows 2000/XP
(SP 1 & 2) and 256 MB RAM (512 preferred). For LAN /WAN
– Windows Server 2000/2003/Small Business Server/Exchange/
Maxiworks requires 512 MB RAM (1GB preferred), 7 MB installation
hard disk space, and a minimum of 40 GB hard disk free space.
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27.
Does the software contain vulnerabilities?
A
-
The Maxiworks software has no known vulnerabilities. We
say this with confidence as Maxiworks has taken steps during
the development process, including utilization of software
security assurance practices, and continues to invest the
time and effort necessary to reduce the exploit risk by
eliminating any potential holes or back doors. Maxiworks
software utilizes various levels of encryption security
as fundamental core components to shield, protect and remove
known and possible unknown vulnerabilities that relate to
the Maxiworks software.
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28.
How easy is the transition to Maxiworks software?
A
- Maxiworks has taken great pains to ensure an easy and
quick transition to Maxiworks software. The GUI and clickable
functionality (i.e. drop down menus and buttons) were designed
to have a high degree of emulation
to existing popular applications, bringing user familiarity
that will significantly lower the learning curve and make
the transition effortless.
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29.
How much extra work is involved to implement and manage
my own security infrastructure?
A
– Maxiworks has transferred all the power of implementing
a security infrastructure to your organization. As an organization,
no matter the size, you have the ability to generate and
manage all Root Certificate-Authority (CA)-Certificates,
Intermediate CA Certificates and End-Entity (EE) Certificates.
The initial setup may require some additional time. But
once implemented, there is little to no involvement required.
Initial setup can be reduced depending on how you wish to
establish your security infrastructure. For example, one
option is that the head office elects to manage the creation,
verification and distribution of all certificates, including
all users at the head office, branch office and sub-office
levels. In this scenario, the initial set up will require
the head office to create and manage individual EE Certificates
for each user.
To ease
this operational workload, alternatively, you may choose
to manage and maintain the users at different office levels.
For example, the Root CA Certificate would be managed within
the head office, which they would issue to the branch or
sub-offices. Subsequently, each branch and sub-offices,
could be tasked to create an manage their own Intermediate
CA Certificate, and subsequently instructed to create the
EE Certificates for their users. Although the
security infrastructure is ultimately defined and controlled
by the head office, this method will considerably reduce
the initial workload of the head office. In all cases, regardless
of where the Root, Intermediate and EE Certificates are
generated, all certificates (Root, Intermediate and EE)
produced are always verified and signed by the head office
Root CA Certificate.
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30.
How transparent is the use of security keys for the user?
A
- Keys can be generated in an organizational hierarchy (see
answer to “How much extra work
is involved to implement and manage my own security infrastructure?”)
or directly by end-users (self-signed EE Certificate). In
an enterprise organization, the administrator has an option
to allow or prevent the creation of self-signed EE Certificates
by end users. In all cases, once the keys are generated,
whether established by users themselves or an administrator;
implementation of all encryption within the Maxiworks software
is accomplished with the click of a button. There
are no complicated steps required to encrypt or decrypt
text or voice messages, attachments, or data.
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31.
Where are the Maxiworks Public and Private Keys stored?
A
- Maxiworks stores the Public and Private Keys on the end-users PC/machine.
If an administrator generates the Public and Private Key
pairs, they can distribute them to individual end-users
via email. Each end-user key pair is stored and exported
in an encrypted manner, requiring a passphrase to gain access
and for subsequent loading onto each end-users desktop PC/machine.
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32.
How do I import my current settings (i.e. address book,
messages, diary, tasks, etc.) into Maxiworks?
A
- Any data or information from existing applications can
easily be imported into Maxiworks software, including address
book contacts, email folders, email messages, diary appointments
and tasks. Address book, diary and email data can be imported
using the CSV format. First, export the desired data in
CSV (for Windows) format from your existing application.
Then, simply select ‘Import’ from the top tool bar within
that particular Maxiworks module, point to the file you
want to import, and the import wizard will complete the
rest.
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33.
How does Maxiworks work with my existing Anti-virus, Anti-Spam,
Anti-Spyware, Firewall software?
A
Maxiworks works independently and does not interfere with
any anti-virus, anti-spam, anti Spyware or firewall software
you may have installed on you machine. Maxiworks can be
used as an added layer of protection. These other
applications often provide overlapping capabilities, all
vying to perform the same function - helping to prevent
“bad” data from entering and potentially harming your data
or computer. However, the more applications you have
on your machine creating this functionality overlap, the
more challenges they present. As we have all come
to realize, the desire to protect you often can prevent
you from performing the desired operation – like impacting
your productivity with regards to sending or receiving “good”
data. One of the outstanding features of Maxiworks
is that, if used correctly, you may be able to remove your
anti-spam and anti-Spyware software, because Maxiworks can
deliver similar functionality without the need of this additional
software. This is achieved through the anti-key logging
and encrypted address book. As for your firewall, to ensure
you have no issues with and allow Maxiworks to function
property, you must set the Maxiworks application as a permitted
rule within the accepted firewall application list.
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34.
Can I encrypt entire folders or must I encrypt one file
at a time?
A
- With Maxiworks, you are not limited to encrypting files on an
individual basis. Using the file archive feature, Maxiworks
offers two options (compression only or compression and
encryption) for saving files. Therefore, you can select
to encrypt files individually, grouped or complete directories,
and choose to archive them without restrictions.
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35.
Can I and how do I access my email remotely?
A
- Maxiworks allows you to access your email remotely.
However, this will firstly depend on your ISP and, secondly,
on where and when you can get an Internet connection. If
the email is hosted through an ISP, you will need to check
and see if the ISP provides external POP access. Some ISPs
do not provide this unless you have SSL Certificate Authentication.
If you are using your own email server, like MS Exchange,
your administrator will need to make available external
POP access. As for the Maxiworks client, there are no new
settings or requirements, just an Internet connection. Nevertheless,
if you wish to send email, you may be required to change
the sending SMTP address to that of the ISP you are using
to access your email.
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36.
Can I install the Maxiworks desktop application on all desktops
PC/machines from a central location or must I install individually
on each machine?
A
- The Maxiworks desktop client application can be loaded
to the central server and then individually downloaded to
each PC/machine and installed. Currently, there is no capability
of direct installation to each machine from the central
server. You will need to visit each machine and complete
the installation.
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37.
How do I administer an internal security infrastructure?
Includes...How do I make, manage, control and distribute
keys?
A
-
Maxiworks gives the user, or administrator in an enterprise
setting, complete control over implementing and managing
an x509 compliant security infrastructure by designating
you as the Certificate Authority (CA). This is truly
unique and evolutionary, allowing you to administer a security
infrastructure that doesn't require a 3rd party
CA This not only eliminates the implementation and
management hassles, but the associated costs, which have
negatively influenced the use and spread of security infrastructures.
As the CA you can generate Root CA Certificates, Intermediate
CA Certificates and End-Entity Certificates, either signed
by a Root, Intermediate CA or self-signed.
Generating Certificates from Root to End-Entity can be accomplished
in one of two ways. If you are a user who is not on
a network controlled by a central administrator, Digital
Certificates are generated using the Maxiworks Vault Module.
In an enterprise setting, where there may be one or more
administrators (i.e. on the corporate, division, subsidiary
levels, etc.) the designated administrator would use the
Maxiworks Public Key Server (PKS). By deploying the PKS,
public/private key pairs for all user types can be stored,
accessed and maintained at a central level. Users can access
various databases of which they have access and simply download
the key pair they require to their personal Vault. Public
keys can be searched based on any number of selectable or
private criteria.
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38.
With Maxiworks software, what happens when an employee is
terminated?
A
-
If and when an employee is terminated, the Administrator
can elect to deactivate the user immediately – by clicking
User Active status from within the desktop Local Administration
Service (LAS). Likewise, the administrator may choose to
just change the password for that user. Both of the above
methods allow the Administrator to make backup copies of
that particular user data, for storage and warehousing.
Unless there is no requirement to maintain the user’s data
or settings, both can be deleted directly from within the
LAS. Any deleting of user’s by the LAS has an immediate
effect.
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